Contact

How can we help you?

LUTZ Elevators is your expert in all aspects of the lift industry. Our range of services encompasses planning, manufacture and assembly of installations in new and existing buildings as well as repair, maintenance, modernisation and restoration. Flexibility and close relations with the customer are always our key concern. Here you can find your personal contact person for your specific request:

Your contact person

Marcello Pantke

Tel: +49 40 72769 118

Elevator technology and partner-based customer relationships have been the focus of his work for nearly three decades. He accompanies the product from the first blueprint to its installation and beyond, and he knows how to efficiently implement the most diverse requirements in terms of technology and design.

+49 40 72769 118

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Your contact person

Michael Schuster

Tel: +49 40 72769 188

From container ships to mega yachts – Michael Schuster has many years of experience dealing with service and scheduling requirements in the maritime industry. As an expert well-versed in onshore and offshore operations, he is responsible for coordinating our technicians’ global assignments. He is your first point of contact when it comes to maritime elevators, whether you require repair and modernisation, inspection and certification or an entirely new lift system.

+49 40 72769 188

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Your contact person

Dirk Dethlefsen

Tel: +49 40 727 69 273

Dirk Dethlefsen understands elevator technology and customer requirements down to the very last detail. He is committed to finding the optimal solution for any project he is involved in. His dedication is also rooted in the ten years he has spent at LUTZ Elevators, where he has honed his skills and gained experience in the fields of maintenance and sales.

+49 40 727 69 273

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Your contact person

Marvin Wörner

Tel: 040-72769-218

Marvin Wörner is a certified mechatronics engineer and has completed training to become an industrial business administrator. He understands the technology and knows the customers’ quality expectations with regard to a lift system from LUTZ Elevators. Finding the optimal solution for a project is always his key focus. He not only has extensive expertise and skills but also acts as an interface between the suppliers and the individual competence centres within the LUTZ Group.

040-72769-218

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Your contact person

Eva Hillmer

Tel: +49 40 72769 248

Our customers can always count on Eva Hillmer. She was instrumental in setting up the new accounting system at LUTZ Elevators and has spent many years getting to knows the ins and outs of the company and its processes. Thanks to her extensive know-how, she is the primary point of contact for customer’s questions.

+49 40 72769 248

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Your contact person

Svenja Grimm

Tel: +49 40 72769 158

As head of the service centre, all that matters to her is the satisfaction of each and every one of the LUTZ customers. She is a bastion of calm, even when things get a little hectic. By taking a proactive approach, she always manages to turn problems into solutions.

+49 40 72769 158

Write us a message

Further information about our privacy policy can be found here: Privacy Policy

 

 

Competence in the event of a breakdown

We aim to keep downtimes short.

When repairs are necessary, time is a crucial factor. We work efficiently when it comes to fault analysis and are quick to procure spare parts. This enables us to eliminate the problem as fast as possible and guarantee short downtimes.

Repair and overhaul

Expert know-how provides effective solutions.

Constructing a new lift installation comes as standard. Restoring an existing lift installation and updating it to comply with the latest in technical and safety standards is best left to the experts. Our team will develop the ideal solution in terms of economic and technological efficiency on behalf of the building operator. Long years of experience and our own workshops guarantee an optimal result.

In the case of repair work and overhauls, our technicians provide fast on-site assistance. The Lutz team of specialists is prepared for any event – and they are just a phone call away from your lift installation.

Modernisation can be a viable alternative to building an entirely new lift installation. Our expertise should be the basis for your decision.

Spare parts logistics

The ability to procure spare parts without a moment’s delay ensures repair times are kept to a minimum. Thanks to decades of collaborative ventures, we are well acquainted with our international logistics and technology partners so we know they are reliable.

Spare parts

Reliable replacment of components.

We strive to achieve unique quality using standard components. Our elevators are manufactured based on an open system, meaning that your elevator will never be kept waiting for a rare replacement part. Our logistics service also ensures the provision of spare parts from third party manufacturers in order to guarantee the function of your elevator. 

Professional logistics

When repairs become necessary, time is a crucial factor. We work efficiently when it comes to fault analysis and are quick to procure spare parts so as to ensure a speedy repair. This enables us to eliminate the problem as fast as possible and guarantee short downtimes. Constructing a new lift installation comes as standard. Restoring an existing lift installation and updating it to comply with the latest in technical and safety standards is best left to the experts. Our team will develop the ideal solution in terms of economic and technological efficiency on behalf of the building operator. Long years of experience and our own workshops guarantee an optimal result, if the elevator is repaired properly and serviced regularly. In the event of repair work and overhauls, our service technicians provide fast on-site assistance, keeping the elevator’s downtime to a minimum. Fast procurement of spare parts ensures repair times are kept to a minimum. Thanks to decades of collaborative ventures, we are well acquainted with our international logistics and technology partners and know that they work in a fast and extremely reliable way. We strive to achieve unique quality using standard components. Our elevators are manufactured based on an open system, meaning that an elevator will never be kept waiting for a necessary replacement part. Our logistics service also ensures the provision of spare parts from third-party manufacturers so as to safeguard the operational availability of your lift system.