How can we help you?

LUTZ Elevators is your expert in all aspects of the lift industry. Our range of services encompasses planning, manufacture and assembly of installations in new and existing buildings as well as repair, maintenance, modernisation and restoration. Flexibility and close relations with the customer are always our key concern. Here you can find your personal contact person for your specific request:

Your contact person

Marcello Pantke

Tel: +49 40 72769 118

Elevator technology and partner-based customer relationships have been the focus of his work for nearly three decades. He accompanies the product from the first blueprint to its installation and beyond, and he knows how to efficiently implement the most diverse requirements in terms of technology and design.

+49 40 72769 118

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Your contact person

Mathis Ostkamp

Tel: 040-72769-181

An impressive level of technical and commercial expertise makes Mathis Ostkamp the ideal first point of contact within our repair  sales department. Looking back at nearly 30 years of experience, he knows the individual and demanding requirements of our customers like the back of his hand. He is driven by an ambition to offer and implement the best technically and financially viable solution for customers whatever the situation.


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Your contact person

Eva Hillmer

Tel: +49 40 72769 248

Our customers can always count on Eva Hillmer. She was instrumental in setting up the new accounting system at LUTZ Elevators and has spent many years getting to knows the ins and outs of the company and its processes. Thanks to her extensive know-how, she is the primary point of contact for customer’s questions.

+49 40 72769 248

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Your contact person

Svenja Grimm

Tel: +49 40 72769 158

As head of the service centre, all that matters to her is the satisfaction of each and every one of the LUTZ customers. She is a bastion of calm, even when things get a little hectic. By taking a proactive approach, she always manages to turn problems into solutions.

+49 40 72769 158

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“See you later, elevator”

The lift in Hamburg’s Hard Rock Café not only had to comply with the requirements of heritage protection but also needed to be stylish and quiet

Even in the field of elevator technology, there are projects that fill an engineer’s heart with joy. The new lift installation at the legendary Hard Rock Café in Hamburg’s Landungsbrücken proved to be just such a project: the elevator was retrofitted into a landmarked building, under the proviso that the silhouette on the port and on the land side would remain unchanged.

From a technical point of view, this ambitious task was solved by installing an indirect traction lift with a total capacity of 900 kg. The shaft frame consists of glass on three sides, making the entire lift installation seem weightless and transparent and allowing the elevator to blend perfectly with the café’s individual design. As the elevator stands in the centre of the room, this necessitated the installation of particularly quiet technology, which was solved with the help of a frequency-controlled hydraulic drive unit. This guarantees very quiet operations, even during intensive lift use.

Logo on the pit floor

The challenge of installing this lift system was mastered by incorporating an extremely flat in-ground well hole that only has a depth of 45 centimetres. In true Hard Rock style, the logo of the café in the elevator pit is visible through the glass doors.