How can we help you?

LUTZ Elevators is your expert in all aspects of the lift industry. Our range of services encompasses planning, manufacture and assembly of installations in new and existing buildings as well as repair, maintenance, modernisation and restoration. Flexibility and close relations with the customer are always our key concern. Here you can find your personal contact person for your specific request:

Your contact person

Marcello Pantke

Tel: +49 40 72769 118

Elevator technology and partner-based customer relationships have been the focus of his work for nearly three decades. He accompanies the product from the first blueprint to its installation and beyond, and he knows how to efficiently implement the most diverse requirements in terms of technology and design.

+49 40 72769 118

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Your contact person

Mathis Ostkamp

Tel: 040-72769-181

An impressive level of technical and commercial expertise makes Mathis Ostkamp the ideal first point of contact within our repair  sales department. Looking back at nearly 30 years of experience, he knows the individual and demanding requirements of our customers like the back of his hand. He is driven by an ambition to offer and implement the best technically and financially viable solution for customers whatever the situation.


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Your contact person

Eva Hillmer

Tel: +49 40 72769 248

Our customers can always count on Eva Hillmer. She was instrumental in setting up the new accounting system at LUTZ Elevators and has spent many years getting to knows the ins and outs of the company and its processes. Thanks to her extensive know-how, she is the primary point of contact for customer’s questions.

+49 40 72769 248

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Your contact person

Svenja Grimm

Tel: +49 40 72769 158

As head of the service centre, all that matters to her is the satisfaction of each and every one of the LUTZ customers. She is a bastion of calm, even when things get a little hectic. By taking a proactive approach, she always manages to turn problems into solutions.

+49 40 72769 158

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Freeing rail travel from steps

As part of the barrier-free expansion of the Hamburger Hochbahn, all underground stations are currently being converted so that older people, parents with prams and passengers with disabilities also have easy and convenient access to the underground network. LUTZ Aufzüge has been working together with Hamburger Hochbahn for many years.

Also for the “Jungfernstieg” station: The underground station is located directly on Hamburg's promenade and is used by around 100,000 people every day.

In terms of technology, the requirements of the Hamburger Hochbahn were clear and demanding. First of all, a low shaft head height with high transparency had to be realised. This is part of the vandalism-proof concept utilised in elevated railway installations: A glazed shaft in combination with a cabin – also glazed – provides maximum visibility of the entire elevator. This should act as a deterrent against potential acts of vandalism, as individuals will always feel watched.

At the inauguration of the elevator in April 2021, Hamburg's Transport Senator Anjes Tjarks was also enthusiastic: “It is an outstandingly beautiful elevator, in every respect.”